If your LotusPay account is enabled for the public eMandate form, you or your customer can visit the form link and create an eMandate.
If you're enabled for this feature, you'll find the link in your dashboard in Settings > Company Settings.
Step 1. Go to the form link. It shows you your logo, Creditor Name and Creditor Utility Code.
Step 2. Fill in the form. Each field has a tool tip with an explanation. For 'Referrer Identifier', you must enter the same identifier (e.g. mobile number, email address etc.) that has been assigned to your key. Your key is sent to you by your company.
Step 3. Submit the form. You will be redirected to the eMandate authorisation page. If you entered an email address, an email invitation will be sent to that email address. If you entered a mobile number and your merchant account is enabled for SMS notifications, an SMS invitation will be sent to that mobile number. * Requires Pro Plan upgrade *
Step 4. Ask your customer to review and authorise the eMandate. If your customer wants to authorise the eMandate on their own device, they should visit the link in the email invitation or SMS invitation. See 'Authorising an eMandate' for detailed instructions.